FAQ

1. Who is Luciferal?
Luciferal is a hardcore ravewear and accessories brand that fuses dark rebellion with untamed energy. Designed for ravers who want to express their fearless, wild side.

2. Where can I see your products in action?
Check out our website (https://www.instagram.com/luciferal.rave) or our  Instagram [@luciferal.rave], where other ravers tag us wearing their favorite Luciferal looks.

3. What sizes do you offer?
We provide inclusive sizing options. Specific details are listed on each product page.

4. Do you ship internationally?
Yes, Luciferal ships worldwide! Shipping fees and delivery times depend on your location.

5. How long does shipping take?
Typically, orders ship within 1-3 business days. Delivery times vary by region:
- Domestic: 5–10 days
- International: 7–20 days

6. Can I track my order?
Absolutely. Once your order is shipped, we’ll send you a tracking number via email, you can track your order using our website [https://www.luciferalrave.com/apps/trackingmore].

 

7. What is your return policy?
We accept returns or exchanges within 14 days of delivery. Items must be unused, with original tags. Customers are responsible for return shipping.

8. How can I contact customer support?
Reach us at **contact@luciferal.com**, and we’ll get back to you within ASAP.

9. Are your products sustainable?
We strive to minimize waste and prioritize ethical production methods wherever possible.

10. Can I collaborate with Luciferal?

We love partnering with ravers and creatives! DM us on Instagram or email us with your proposal.